Frequently asked questions

Answers before you install.

Setup, devices, payments, data, billing and support for Nail Salon POS PRO.

What does Nail Salon POS PRO do?

It connects salon ticketing, employee turns, appointments, customer check-in, payments, gift cards, payroll and reports in one operating ecosystem.

Which devices are supported?

The product includes experiences designed for compatible Clover Flex, Mini and Station devices, Windows 10/11, phones and modern web browsers. Exact availability depends on the merchant account, region, app version and hardware.

Does the app process card payments?

When configured for an eligible merchant, the app initiates supported payment flows through the Clover environment. It does not offer a separate card processor or route Clover transactions to another processor.

Do I need additional hardware?

You need compatible hardware for on-device functions and may need a supported receipt printer or cash drawer for those workflows. Contact support with your current device models before setup.

How is merchant data used?

Data is used to provide requested product functions, support the merchant, secure the service and meet legal obligations. The Privacy Policy explains the categories, purposes, sharing, retention and choices in more detail.

How do billing and plans work?

Availability and pricing are presented through the applicable approved sales or App Market channel. Any required plan, trial, setup or hardware requirement should be confirmed before installation.

How do I get support?

Email support@nailsalonpospro.com with your shop ID, device model, app version and a description of the issue. Never email passwords, one-time codes or full card numbers.

How can I request account or data deletion?

An authorized merchant owner can email support@nailsalonpospro.com with the subject “Data Deletion Request.” We will verify authority, explain data that must be retained by law or contract, and process eligible deletion requests.

Where can I read the legal terms?

Use the Privacy Policy and Terms & EULA links in the footer. These documents apply to the website and the Nail Salon POS PRO services described in them.