Contact support

Tell us how we can help.

For setup, product, billing or technical questions, contact the Nail Salon POS PRO support team.

@

Email & phone support

support@nailsalonpospro.com
+1 470-266-1095

Include your shop ID, device model, operating system/app version and the steps that led to the issue.

Before contacting us

  • Confirm your internet connection.
  • Record the exact error message.
  • Note whether the issue affects one or all devices.
  • Include the ticket number when relevant.
  • Do not send passwords, full card numbers, security codes or access tokens.

Support topics

Product & setup

Installation, onboarding, employees, services, permissions, printers and account configuration.

Payments

Payment launch, declined or canceled flows, receipts and supported tender configuration.

Booking & check-in

Customer pages, schedules, appointments, notifications and check-in workflows.

Privacy & legal

Data access, correction or deletion requests, Privacy Policy, Terms and EULA questions.

DHM GLONEX LLC

2995 Northcliff Dr
Suwanee, GA 30024, United States
nailsalonpospro.com